Resume

EXPERIENCE

ELEVANCE HEALTH Atlanta, Georgia

Organizational Effectiveness and Design Intern June 2022 – August 2022

Planned, developed, and delivered a small-scale organizational design project by employing HR and OD subject matter expertise to conduct 13 qualitative interviews with front-line and senior leaders resulting in a strategy critical recommendation
Collaborated with the organizational design team to complete a needs analysis and quality review of HR community knowledge while leveraging strategic thinking skills to develop HRBP design skills and streamline enterprise OD Community of Practice
Built effective relationships with Mid-level, Senior level business leaders, and aligned HRBPs by problem-solving and thinking critically to recommend and implement business-aligned solutions

INTUIT MAILCHIMP Atlanta, Georgia

Talent Development Intern May 2021 – December 2021

Partnered with company leaders and stakeholders on talent strategy initiatives by employing excellent customer service skills in an HR Center of Excellence that resulted in a strengthened organizational culture, support for high-performing talent, and drove unit excellence
Collated, organized, and synthesized qualitative data by implementing data analysis skills to identify key trends within the subject matter to develop new learning tools
Maintained learning assets and tracked the progress of projects utilizing Workday, Docebo, and Microsoft Office Suite skills to measure completion status against planned activities to determine overall project success
Completed weekly reporting while exercising superior communication skills to inform project teams and stakeholders of project progression regarding estimated delivery timeframes

GEORGIA INSTITUTE OF TECHNOLOGY Atlanta, Georgia

Academic Advisor II/Scheller College of Business April 2016 – April 2021

Engaged approximately 400 undergraduate business administration students as the institution’s primary contact for university student staffing, onboarding, training, and coaching resulting in student academic progress, course selection, degree requirement completion, and career navigation

Analyzed student information to identify performance gaps and execute proactive solutions that addressed the root cause of the issue, resulting in 92% of students graduating in six years vs. the national average of 57.6%
Supported unit’s advising philosophy and best practices using strong teamwork and collaboration to develop experiential programs that led to the enhancement of the overall student experience
Investigated student/faculty complaints by applying discretion, objective fact finding and research abilities to create tactical recommendations for the appropriate course of action
Partnered with faculty/staff to creatively develop long-term and short-term student professional development planning, which led to the advising unit being ranked #1 in advising for the top 10 Public Business Schools

Co-led a section of a first-year seminar using instructor-led and blended learning to effectively onboard incoming business students, which consecutively led to a 90%+ retention rate

GEORGIA INSTITUTE OF TECHNOLOGY Atlanta, Georgia

Admission Counselor/Undergraduate Admission July 2011 – April 2016

Evaluated high school students for admission using knowledge of high school curriculum, extracurricular activities, personal statements, and standardized test scores for approximately 3200+ freshmen applicants
Reviewed residency status utilizing attention to detail as well as familiarity with state laws, regulations, and best practices to accurately determine tuition classification
Promoted to Assistant Director of Transfer Admission due to strong work performance in August 2012
Led information sessions about the institutional admission process and academic programs while implementing strong public speaking skills resulting in the positive experience of prospective student families
Collaborated with Assistant Director of Admission to recruit students of the Metro Atlanta by attending college fairs, visiting high schools, and conducting special recruitment events leading to the timely delivery of recruitment sourcing strategies

BERRY COLLEGE Mount Berry, Georgia

Admission Counselor / Undergraduate Admission July 2007 – January 2011

Promoted to Assistant Director of Admission due to superior work performance in January 2011
Represented the institution at various college programs throughout the Southeast while implementing strong time management, communication, and negotiation skills to successfully recruit an incoming class of 400+ students

Implemented sourcing strategies to identify and select approximately 100 high performing students for specialized scholarship programs

EDUCATION

GEORGIA STATE UNIVERSITY, Robinson College of Business Atlanta, Georgia

Master of Business Administration

Certification

Society of Human Resource Management Certified Professional (SHRM-CP) January 2022

Relevant Clubs

BERRY COLLEGE, Evans School of Humanities Mount Berry, Georgia

Bachelor of Art, International Studies GPA: 3.2 May 2007

SKILLS/INTERESTS

Skills: Banner, Canvas, and Microsoft Office

Awards: 2021 Panthers in the District cohort participant, 2021 SHRM-Atlanta SHRM-CP/SHRM-SCP Certification Exam Scholarship,

2021 SHRM Atlanta Student Excellence Award